Shipping & Returns
1. If you wish to cancel your order:
1. you can notify us by email to
support@hydrowaterpower.com
before we have dispatched the goods to you;
or
2. where goods have already been dispatched to you, by returning goods
to us in accordance with clause 4.2 below.
2. You can return goods you have ordered in the time duration of 30 days refund or exchange plus 15% restocking fee depending upon circumstances.
Invoice must be provided with return. The costs of returning goods to us
shall be paid by customer must be mailed by one of the options of US
Priority or Express Mail with Delivery confirmation to the
address below:
HydroWaterPower
355 Hukilike Street ( suite 206)
Kahului, Hi 96732
3. Upon receipt of the goods and not before we will give you a refund of the amount paid or an exchange credit as required.
4. The rights to return the goods to us as referred
to in clause 4.3 may not apply in the following circumstances: -
1. in the event that the product has been
used.
2. to any products that we have made or
customized specifically for you
The provisions of this clause 4 do not affect your statutory rights.
All orders pay shipping costs by the customers.
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